Key Issues and Problems

GAS has provided a complaint board In their official website for public to provide feedback, whether positive or negative comments to allow them to continuously Improve their services to their customers. Throughout our research, we have found that GAS had encountered with some ethical Issues regarding their hygiene problem and bad services.Rat bitten case in GAS Mid Valley Magical It was absolutely a painful night out for Christine Chin after her toe was bitten by alleged rat while watching 2 hour movie at Golden Screen Cinema, Mid Valley Magical in KILL on Wednesday. Chin is the Youth Head and executive council member for the Council of Churches of Malaysia (CM). It was a relaxing night for Chin to enjoy movie with her family, but it turned out to be nightmare when she got bitten by a rat in the theatre. She posted her picture of her bandaged toe on her Backbone page and immediately the photo had been shared by at least 700 Backbone users on that particular day. Appendix l) On 5th A pril 2014, Chin was enjoying the movie with her family but all of a sudden she felt a sharp pain on her toe and cried UT In the pain. She did not Immediately check out what actually happened to her toe, Instead she finished the movie till the end. When the lights came on after the movie ended, she was shocked to see blood seeping from her toe. Chin's family approached GAS staff instantly and they brought out a first aid kit to clean the wound. After that, they filed an official complaint with GAS about the incident and the management gave them refund on their movie tickets as compensation.Besides that, Chin was sent to a hospital to receive an anti-tetanus injection. Chin's family was told o send the medical bill to GAS and GAS will be responsible on the payment of medical bill. Chin claimed that she could not leave the hospital without the dressing and anti-tetanus Jab. She is a regular GAS patron and the rat bitten incident truly disappointed her. She Is a huge movie fan and writi ng film reviews is one of her hobbles. Public health and safety Is paramount. Chin hopes that GAS would take this Issue serious to clean up all the cinema halls before more people get hurt.Rat bites are dangerous as their saliva or mucus is deadly, as lethal as their urine. (Chin, 2014) Rat bites may be swallow or deep. Healthy rats typically avoid people and prefer to be active when buildings are quiet. However, the saliva of some species of rats carries hazardous diseases, such as Lepidopterist and Hatcheries. In rare cases, rat bite victims may contract rat-bite fever. Therefore, we can see that rat bite can bring extreme harm to human health. This kind of problem does not only affect the publics health and safety, but it will sabotage sac's reputation as well.Thus, GAS should do some preventive measures before another similar incident happens to the public again. GAS had publicly extended their sincere apologies for any inconvenience brought on their Backbone page regarding the rat bitten Incident. (Appendix II) They assure that pest control management Is part of Sac's standard practice as they take the comfort of their customers very seriously. They had been working with the relevant experts and parties on the matter. Prohibition of outside food of no outside food is allowed in its theatre.Customers' dissatisfaction and disappointment were implied from their comments on the internet questioning whether they actually have the right or is it ethical to do so. Just as similar with most of the complaints found, Ms. Mash (a professional writer) described her unhappy experience in her blob of being stopped at the movie hall's entrance because of her intention to bring in outside food. She was told that she is not allowed to go in with those foods on hand, and she was being treated in an impolite manner. It is not surprising that many movie theatres everywhere have this kind of restriction.Concessions are one of their biggest revenue streams, says Richard McKenz ie, an economics professor at the University of California at Irvine. He mentioned that theatres have no choice but must share their income from ticket sales with film distributors and studios, while snacks and sodas have a higher profit margin to them. In the early days of cinema, theatre owners actually discouraged snack consumption in the movie hall, feeling it clashed with the elegant atmosphere they were trying to create. Movie theatres began selling refreshments to boost revenue in the late sass's when snacks became an even more important source of profit.

One Way ANOVA Involves Comparison of Two or More Populetion Means Research Paper

One Way ANOVA Involves Comparison of Two or More Populetion Means - Research Paper Example This sample will be a good one since it will be easier to administer the survey to the 50 employees as compared to the whole population. In addition, by using simple random sampling we will reduce the degree of biasness in the data that we will collect. In our survey, we will use an anonymous questionnaire in which the employees will not be required to provide their personal details like names or employees numbers. Moreover, the questionnaires will be distributed to the respondent by a group of interviewers who will collect them later in the evening. This will not only help in promoting the truthfulness of our data but also the confidentiality and privacy of the respondents.Since the survey will be anonymous there will be no need for individual’s consent. The data we will be aiming to obtain using the questionnaire will not include any form of personal sensitive data. The benefits that respondents will gain from the survey is that the information obtained will be handed over t o the business management team that can use it in determining which kind of incentive to use to motivate them. To protect the interests of my respondents, I decided to use a self-administered questionnaire thus the information obtained by the questionnaire would not be traced to a specific employee. Moreover, I will use people who are not affiliated in any form with the management of the business to distribute and collect the questionnaires. A day or two before the actual date of the survey, I will write an email to all the employees in that business requesting them to participate in the survey if selected for our sample. These pre-message will be dear sir/ madam, two days from now I will distribute some questionnaires to some of you who will be randomly selected for the survey that I have created. The survey relates to a research that I am conducting to determine what motivates employees to work harder. I realize that you might be selected for our sample since the selection will be fully random. Please take a few minutes of your time to complete the questionnaire that will be distributed to you. The questionnaire will be anonymous and less than for pages and thus it will not take much of your time, thank you. I will also send them a post email a day or two after the actual survey date. This message will be a thank you note for helping me in my research by participating in the survey I undertook in your place of work. Any kind of information you volunteered to give will be held with the highest degree of confidentiality and will only be used for this research only, Regards. Our first hypothesis is that motivational program or incentive schemes are effective in improving employees’ performance. In this case, we will have one variable, which will be the number of employees. This variable will be measured in two categories; one category will be those employees who think they are motivated by motivational programs and incentive schemes while the other categ ory will be those who think otherwise. This variable is measuredon an interval basis and it is a numerical variable. This variable will be analyzed using one way ANOVA which can be done using SPSS do determine the categories which carry more weight. â€Å"One way ANOVA involves comparison of two or more population

Health Care Analysis Essay Example | Topics and Well Written Essays - 1500 words

Health Care Analysis - Essay Example nal environment; apart from this issue, the various stages of the implementation of the specific computer application will be also presented in this report (as analytically as possible). At the same time the advantages of this system and its overall impact on the performance of the East London Clinic but also on the development of the knowledge management of the health care sector will be explained. Any necessary modification made to the system prior to its implementation in the specific organization is identified and evaluated taking into account the characteristics of the particular industrial sector and the position of the firm within its industry. The Interactive Order System is among the computer applications that were implemented in the East London Clinic the last 2 years aiming to support the improvement of the services provided to clients and contribute to the limitation of the time required for the completion of various tasks. The implementation of the specific computer application was completed a month ago. Since then, despite the relatively short term, a significant improvement has been observed in the delivery of orders and the assignment of tasks to the doctors/ nurses across the Clinic. The specific system offers to the employees of the administrative department of the Clinic the ability to accept the orders quickly (by choosing among existed forms) and save the data received into easy to identify folders – the system provides a set of pre-structured choices (tasks/ categories) being adapted to the needs of each particular healthcare organization. One of the most important characteristics of this system is it s interactive feature – i.e. the ability offered to customers/ patients to communicate directly with the administrators in the Clinic placing their order for specific healthcare services. It is the specific feature that has helped towards the improvement of the performance of the East London Clinic (increase of the number of orders received,

Research Methodologies Applied To Evaluate The Impact Of Stimulant Assignment

Research Methodologies Applied To Evaluate The Impact Of Stimulant Energy Drink - Assignment Example Methodology Collection Of Data The first thing for any study is the process of data collection and the method of sampling. Data is collected on the basis of sampling which can be randomized, or purposive with respect to the variable that has to be analyzed. Randomized data means each individual will have equal probability to be included in the sample. Purposive data is considered by some criteria fixed by the experimenter (effects of a drug on diabetic patients).Sampling makes sure that the results are based on non biased assumptions and simply random sampling reduces the chance of bias. So in this study we will fix inclusion criteria with a purposive sampling- that means people who use computers whether desktops and laptops will be included and the others in the population will not be included- thus our purposive sampling will narrow it to population of computer users. The exclusion criteria would be non computer users and having vision problems other than technology related. Data will be collected through a set of questionnaire method:- a. Energy severity score: Rate your self energy on a scale of 1 to 10( more energy feeling more score) b. Rate your sleep scale from 1-1 0 ( more score more awake) We would see then whether our distribution obtained is symmetrical or asymmetrical and conform to normal distribution and whether undue weightage has been given to extreme values during data collection. Collected data can have a symmetrical representation and in that case mean, median and mode will be the same for a particular variable and when these value changes it is called asymmetrical and this measure is called skewness, On the other hand there can be incidences such the data is collected more on the upper and lower sides of a variable(tails) it will be called leptokurtic data and if the middle values of a variable are collected it is called platykurtic data. In the former the distribution looks pointed and in later it has a plateau shaped. Ideally if a data is ideally collected then the curve should look mesokurtic with frequency of the scores evenly distributed at upper and lower and middle limits. This is called a normal distribution. The normal distribution has a unit area of one and this is helpful to measure testing of hypothesis.(Chance,2005). Thus the need for data representation becomes important Analysis of Data Testing of Hypothesis: We will take the mean scores of sleepiness and energy in both the groups and go for a testing of hypothesis Data can be analyzed for statistical significance based on the normal distribution. This means if the computed probability value or p value as measured from t test or Anova is

Framework for extra-curricular involvement Research Paper

Framework for extra-curricular involvement - Research Paper Example As a function of such an understanding, it will be the intent of this brief analysis to discuss some of the means by which this author will seek to engage in communication and leadership development through extra-curricular activities. As such, this brief analysis will consider extracurricular activities that will be planned and engaged with as a means of furthering the knowledge that has thus far been learned in the classroom. Further, a level of metrics will be applied which will help to categorize the means by which such extra-curricular activities can be measured for overall success in each activity. With regards to the first extra-curricular activity that can be engaged as a means of furthering my education beyond the boundaries of the classroom is with regards to volunteering as an assistant for a local community health drive. Ultimately, the process of volunteering as such as one that allows the individual to bring to bear many of the skills and techniques which have thus far been taught in class. Although there were a number of different aspects that prompted me towards volunteering for a community-wide health outreach, the main determinant was the ability to engage with individuals that had hitherto received little if any attention. Moreover, with regards to the metrics of the participation in such an extra-curricular, this will be judged based upon the degree to which the core concepts and understandings from the coursework can be applied in a satisfactory manner as a means to benefit those individuals within the community which I will be directly serving as a function of the voluntary work. Finally, with respect to the unique level of core challenges that this will provide me, it can be understood that such a course of application will allow me the unique opportunity to utilize many of the core competencies I have thus far been acquainted within in the field of course material that has been studied. Although the course material itself is vitally impo rtant towards helping the individual student to come up with an actionable means of approach to a variety of different

New Technologies and Documentary Storytelling Essay

New Technologies and Documentary Storytelling - Essay Example This paper discusses that the new technologies upcoming in the media industry such as video editing and digital camera software, have made documentary filmmaking a product of storyteller’s persistence and vision, the storyteller is normally the director of such documentary. Many viewers have had a stuffy perception of what constitute documentary storytelling; however, the impact of the new technologies on documentary storytelling has changed the perspective on documentary storytelling, which has become a short form of digital media production due to the presence of digital camera software. This has allowed people to across the world share the elements of their life stories. Video editing software has also enabled documentary storytelling to include film techniques that are digital equivalent, animations, motion video with sound, and other kinds of non-physical media. This report stresses that new technologies are changing documentary storytelling very fast in the way they are produced, experienced, and distributed. Many media scholars have come up with numerous digital camera and video editing software that has seen documentary storytelling hit a higher notch. Production and directing has become more effective and efficient. Because of this, many people share their life stories and the natural situation of the world and real circumstances facing the world. Although media industry previously had difficulty applying media techniques to documentary storytelling, the rising technologies has made it much easier for their production. Effective documentary storytelling by storytellers is a result of personal desire to explore real life situations and share nonfictional motion pictures on televisions. The new technologies has changed documentary storytelling through the availability of photography, audio, video, and digital camera software, which has cre ated a shift from passive media users to active media consumers. Due to these new technologies, media consumers are currently playing main roles as agents of interaction that transform media uses. Through the new technologies that acknowledge the present state of documentary storytelling in terms of production, experience, and distribution, documentary storytellers can now shed new lights when developing experiences of non-fiction media (Rony, 2007). Being a documentary filmmaker, storyteller means more than journalism profession in the media industry. This is basically because documentary storytelling involves a wide sort of motion nonfictional pictures that are intended to document some reality aspects majorly for the purposes of maintaining a record of history. This needs utilization of quite a number of media principles and regulations such as fair use of stories involving people and the world. Documentary filmmakers create an easy, clear statement of reasonable and fair approac hes to fair use through their professional associations. Fair use, in some circumstances, is the right to quote materials that is copyrighted without paying for or asking authority and permission for it. Being a storyteller demands a understanding of the essential feature of copyright law. This is because copyright is very important in the profession and is applicable to the production of any kind of media

Musical analysis of Carmen Essay Example | Topics and Well Written Essays - 1250 words

Musical analysis of Carmen - Essay Example There is no issue in conceiving certain thing new, not nobles were easily seeking to recreate the heyday of classic Greek theater. The first arranging of the Opera were the very old Greek performances, with music supplemented, (the initial drama was encompassed music). It was a short step from reading the play with music for vocalizing, not long before composers started composing music for plays. (Ernest Reyer 1983) Comique, where it was conceived in 1875. Toned-down condemnation of the renewal in April 1883 and a reprise of the initial Carmen in October of that year supply fascinating insights into the dynamics of greeting annals in Paris, the management of the influential controller Leon Carvalho, and the power of bewitching vocalist / player Celestine Galli-Marie. While numerous understood the 1875 greeting, the complexity and worth of 1,883 answers have been less studied. (Ernest Reyer 1983) Musically, "Carmen" is preceded by a short orchestral introduction, a very free pattern and did not complicated sufficient to be worthy of the name of the overture. It is nearly a literal transcription of festive music to broadcast the bullfight in the last proceed, encompassing a short saying in F pointed secondary designated childrens chorus and the chorus Toreador in the second act. As (Ernest Reyer 1983) states: This is a "festive disturbance is restored by a short action, Andante Moderato, giving a hitting topic of only two bars, which the whole Opera is certainly connected with Carmen herself. Theme got its hitting result, both theoretical musician will notify us, from Bizets use of odd musical gap -. "Extra seconds" This gap is attribute of well-liked melodies Gipsy tribe, thus, it is worth here. When abruptly there is a woman: â€Å"But not today, it is definitely" With this sense of fast change, which is especially, distinguished her, Carmen proceeds from one feeling to another, abruptly, without transition, from the

Business analysis of Oklahoma National Bank Case Study

Business analysis of Oklahoma National Bank - Case Study Example During these years, the bank had competed very well hence leading to its success. Its loan outstanding was also doubled yearly and its core deposit growth was on a straight incline (Townsend, Busenitz, & Arthurs, 2001). Factors that led to Oklahoma national bank success Quality management Total quality management is one of the management approaches applied by Oklahoma bank in seeking to establish zero defects when running its business. It comprises of team leadership, worker empowerment, and creative problem solving in order to achieve its set goals. These programs are now available in marketing, production, customer support and finance (Schjoedt, 2009). A TQM program includes all aspects of organizations operations that include; the structure of the company, the culture the company has developed, and its hiring and promotional practices. TQM evolved from the quality assurance methods that were first developed during the First World War. It was due to the poor banking systems in the First World War that led to the adoption of the quality management practices by this bank (Rodriguez, 2008) Defining and measuring quality in Oklahoma bank Quality in its final analysis, is the capacity to meet diverse requirements which are economical, productive, social and of course with measurable actions. The quality of performance is one of the basic elements in trying to differentiate an organization within any market. This bank has applied the quality management in the following areas of its operation: 1) Customer relationships - involves establishing strong relationships with the customer’s through partnership arrangements and having direct customer contacts. 2) Customer involvement in the new product designs - this involves the involvement of the potential customers in the... Business analysis of Oklahoma National Bank It was founded in early 2000 and grew at such an alarming rate that within a couple of years, it multiplied more than eleven times the original assets and capital. It provides personal banking, commercial banking, business banking, and wealth management services in the United States. Its success was fueled by strong organizational culture, the bank’s ability to maintain high asset quality, quality management and use of En Act to zero in on customer relationship. Since then, it has merged with a larger banking organization, but it retains its decision making at a local level. It does this in order to remain committed to the fundamental values and beliefs that have seen this bank go far. As a result, the bank prides itself in having a unique laic culture of a strong relationship among the employees, directors and the founders of the bank. The bank is also God driven as they open all meetings with a prayer hence see this particular adventure as a blessing from God and seek to be good stewards indeed. Another key strategy which the bank has applied is that, they promote open discussion and honesty among their employees in order to have an honest dialogue in â€Å"an effort to effort† to meet the customers long term banking needs. This paper presents a model of strategic approach and entrepreneurial behavior and activities in either individual or cooperate entrepreneurship that eventually leads to a positive leap forward relative to present position.